FAQ

DO I NEED TO CREATE AN ACCOUNT?

Yes, it is important for us to know who’s taking classes with us and have all your contact information. You can create an account HERE.

WHAT SHOULD I BRING TO CLASS?

Water, workout clothes, and your A game. You will need shoes for all classes except barre or yoga. For all Ride classes you will want to bring your cycling shoes if you have them. Cycling shoes with SPD clips give you the best ride possible.

ARE THERE LOCKERS AVAILABLE?

ARE THERE SHOWERS AVAILABLE?

WHAT IS THE LATE CANCEL POLICY?

You must cancel your visit 8 hours ahead of the start of class in order to keep your class on your account. Cancels made less than 8 hours before class will automatically remove that class from the client’s account. For membership holders, you will be charged a $20 no-show or late fee. Please view the late cancel policy for members here.

DO YOU OFFER ANY SPECIALS FOR NEW CLIENTS?

Yes, if you like a great deal we offer 5 classes / $55 in order for you to sample your way through our offerings....this offer expires in 14 days. Bonus: if you commit within 7 days of using your introductory package, you are eligible for the 1 month unlimited membership promotion. There is so much to try-out, we know you will want more!
HOW EARLY SHOULD I COME?
Arrive early (15 minutes) to your first class and let the front desk staff know that it's your first visit. A TIGER staff member will then take you through a brief orientation to get you ready. And remember, TIGER classes and training are great for all fitness levels; our coaches will lead you every step of the way.
HOW DO I ADJUST THE BIKE FOR MY BODY?
TIGER bikes are the best in the industry and you have several adjustments to tailor the bike to your body and comfort level:
- Raise/lower the seat
- Raise/lower the handle bars
- Set the distance between handle bars and seat
- In every class, our coaches, as well as the front desk staff, will gladly help you with these settings.